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Privacy Policy
Norma Live is an AI-powered optimization system designed for the logistics industry. Utilizing advanced algorithms and machine learning capabilities, Norma Live deals with complex business challenges and updates daily distribution operations.
It’s a sophisticated algorithm that uses external data sources such as road network maps and traffic predictions to deliver efficient and effective delivery plans. By optimizing routes and allocating resources intelligently, Norma Live minimizes costs per mile, maximizes tons per mile, and provides large savings in planning expenses. Moreover, Norma Live ensures meeting customer’s deadlines and SLA requirements.
Our Scope of Work includes:
Input Expert: A user-friendly data entry tool and API for third-party integration.
Norma AI: Access to the core algorithm for optimization purposes.
Output Plan: Detailed, optimized route plans tailored to your logistics needs.
Information Collection and Use
To enhance user experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to:
- Names
- Phone numbers
- Locations
- Addresses
- Outgoing call information, including call time, outgoing number dialed, and duration
The information that we request will be retained by us and used as described in this privacy policy.
The app may utilize third-party services that collect information to identify users. Please refer to the privacy policies of these third-party service providers for more information.
Permissions and Their Uses
In order to provide you with the best experience, our app may request certain permissions:
-
Camera Permission:
This allows you to take photos within the app for features such as profile pictures or capturing receipts. -
Location Permission:
We may use this permission to find nearby services relevant to you (e.g., restaurants, gas stations) or to personalize your experience based on your location. We may use either fine or coarse location depending on the feature. -
Read Phone State Permission:
This permission allows us to verify your phone number for account creation or authentication purposes. -
Read Phone Call Log Permission:
This permission enables us to analyze call patterns to optimize your outreach efforts and improve the trial-to-contact rate with customers. We only collect the necessary information to provide the mentioned feature.
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Read External Storage Permission:
This allows us to access files on your device for specific features, such as uploading photos from your gallery. -
Write External Storage Permission:
This permission allows us to store information on your device for specific features, such as saving downloaded files.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Log Data
We want to inform you that whenever you use our Service, in case of an error in the app, we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (IP) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics to improve service performance and troubleshoot errors.
Cookies
This Service does not use these Cookies.
Service Providers
We may engage third-party companies to facilitate our service, provide services on our behalf, or assist in analyzing service usage. These third-party service providers are bound by confidentiality agreements and are banned from using personal information for any other purpose.
Security
Norma Live employs industry-standard security measures to protect user data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Other Sites
Norma Live may contain links to third-party websites. We advise users to review the privacy policies of these external sites, as we are not responsible for their content or practices.
Children's Privacy
Norma Live does not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided personal information, we will promptly delete it from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy periodically. Users are encouraged to review this page for any changes. Updates are effective immediately upon posting.
Contact Us
For questions or suggestions regarding our Privacy Policy, please contact us.